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FAQ

Common questions are divided into five categories: (1) general questions about consulting; (2) computer-system related questions; (3) licensing questions; (4) The SAS System related questions; (5) SPSS related questions. If your question, and its answer, is not found, please send your inquiry to sssc@missouri.edu.

General Questions about Consulting


Q: Will there be a fee for the consulting service?

Q: How much do I need to know about statistics?

Q: What will the first meeting be like?

Q: Can I get help for designing the experiment before collecting data?

Q: Do you provide computer help?

Q: Can you enter data into, for example, a spreadsheet for me?

Q: What do I need to prepare for the first meeting?

Q: How many appointments are usually necessary to complete a project?

Q: Can I access journals online?

Q: How do I schedule an appointment?

Q: Can I get help with my courses?

Q:
Can you help me teach statistics?

Q: Can I get help with my dissertation and other research projects?

Q: Should I acknowledge assistance received from you?

Computer-System Related Questions


Q: Are there computers that I can use for statistical computing?

Q: What statistical package do you recommend?

Licensing Questions


Q: Can I obtain a copy of the The SAS System program for my personal use in an academic environment?

Q: Can I obtain a copy of the SPSS program for my personal use in an academic environment?

The SAS System Related Questions

to be added

SPSS Related Questions


Q: How do I get access to the SPSS program on the campus-wide network?

 

 


General Questions about Consulting

Q: Will there be a fee for the consulting service?

A: The first three meetings will be at no charge. Thereafter, some form of payment for the service may be required. For more information, please contact Dr. Thombs.

Q: How much do I need to know about statistics?

A: It depends on the design of the study and the type of analysis you need. In general, however, a knowledge about basic statistical concepts (such as those covered in elementary statistics courses) will be expected.

Q: What will the first meeting be like?

A: We will discuss the type of the study and the research questions. If data have already been collected, we may be able to discuss the procedures for data analysis also. In the latter case, it may be helpful if you brought the data stored in a removable medium (e.g., zip disk, CD-ROM disc, JumpDrive).

Q: Can I get help for designing the experiment before collecting data?

A: Yes. In fact, we encourage our clients to consult us in a fairly early stage of the research. That way, we can ensure that the design of the experiment and the collected data are appropriate to answer the research questions.

Q: Do you provide computer help?

A: Mr. Bacon provides help in the usage of statistical utilities at Statistical Software Support Outreach. Please visit the "Consulting" section of our website for the Outreach hours.

Q: Can you enter data into, for example, in a spreadsheet for me?

A: No. However, there may be such a service available for a fee basis outside our Center.

Q: What do I need to prepare for the first meeting?

A: We recommend that you put together materials that will help us understand your study. A list of research questions and the information about available resources (e.g., subject pool, budget) and timeframe will be important. If data have already been collected, bringing them in a portable form may also be helpful.

Q: How many appointments are usually necessary to complete a project?

A: It depends on the complexity of your study. For a relatively simple study, a client may need only one consultation. For a large-scale study, we will be glad to provide on-going assistance to the client throughout the project period.

Q: Can I access journals online?

A: There are some sources from which books and journal articles can be obtained online. One example is JSTOR and its URL is http://www.jstor.org/.

Q: How do I schedule an appointment?

A: An appointment for consulting can be made by submitting an inquiry to sssc@missouri.edu.

Q: Can I get help with my courses?

A: We can provide help on statistical data analysis for, e.g., a course project and assignment at Statistical Software Support Outreach. We will not be able to help you with other general problems.

Q: Can you help me teach statistics?

A: At this time, no. However, in the future, we may extend our mission to offer such a service.

Q: Can I get help with my dissertation and other research projects?

A: Yes. Please note, however, that our goal is to provide necessary and appropriate assistance in the design of the study and data analysis so that your dissertation/project goes smoothly. We will not perform these tasks "for" you.

Q: Should I acknowledge assistance received from you?

A: We encourage our clients to follow the common practice and courtesy in this regard.

Computer-System Related Questions

Q: Are there computers that I can use for statistical computing?

A: IATS computer sites on MU campus have common statistical packages (e.g., The SAS System, SPSS, MINITAB) installed. For more information, please visit http://iatservices.missouri.edu/computing-sites/.

Q: What statistical package do you recommend?

A: Most statistical packages should perform all basic- to intermediate-level statistical analyses. We, the Center staff, are familiar with The SAS System, SPSS, and S-Plus.

Licensing Questions

Q: Can I obtain a copy of the The SAS System program for my personal use in an academic environment?

A: Yes. All departments, faculty, staff, and full-time students at MU can purchase a yearly site license. The program can be installed on one personal computer per license and can be used throughout the licensing period. For more information, please visit the IATS Outpost website: http://iatservices.missouri.edu/outpost/sas.html.

Q: Can I obtain a copy of the SPSS program for my personal use in an academic environment?

A: Yes. However, a site license is available for MU departments, faculty, and staff only. For more information, please visit the IATS Outpost website: http://iatservices.missouri.edu/outpost/spss.html. Students may purchase an SPSS Graduate Pack (manuals not included) at the Computer Spectrum for Windows or the Macintosh for $190.

The SAS System Related Questions

to be added

SPSS Related Questions

Q: How do I get access to the SPSS program on the campus-wide network?

A: Log on to bengalstats.missouri.edu (UNIX server) using your pawprint and associated password.