Common questions are divided into five categories: (1) general questions about consulting; (2) computer-system related questions; (3) licensing questions; (4) The SAS System related questions; (5) SPSS related questions. If your question, and its answer, is not found, please send your inquiry to firstname.lastname@example.org.
Q: Will there be a fee for the consulting service?
Q: How much do I need to know about statistics?
Q: What will the first meeting be like?
Q: Can I get help for designing the experiment before collecting data?
Q: Do you provide computer help?
Q: Can you enter data into, for example, a spreadsheet for me?
Q: What do I need to prepare for the first meeting?
Q: How many appointments are usually necessary to complete a project?
Q: Can I access journals online?
Q: How do I schedule an appointment?
Q: Can I get help with my courses?
Q: Can you help me teach statistics?
Q: Can I get help with my dissertation and other research projects?
Q: Should I acknowledge assistance received from you?
Q: Are there computers that I can use for statistical computing?
Q: What statistical package do you recommend?
Q: Can I obtain a copy of the The SAS System program for my personal use in an academic environment?
Q: Can I obtain a copy of the SPSS program for my personal use in an academic environment?
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Q: How do I get access to the SPSS program on the campus-wide network?
A: The first three meetings will be at no charge. Thereafter, some form of payment for the service may be required. For more information, please contact Dr. Thombs.
A: It depends on the design of the study and the type of analysis you need. In general, however, a knowledge about basic statistical concepts (such as those covered in elementary statistics courses) will be expected.
A: We will discuss the type of the study and the research questions. If data have already been collected, we may be able to discuss the procedures for data analysis also. In the latter case, it may be helpful if you brought the data stored in a removable medium (e.g., zip disk, CD-ROM disc, JumpDrive).
A: Yes. In fact, we encourage our clients to consult us in a fairly early stage of the research. That way, we can ensure that the design of the experiment and the collected data are appropriate to answer the research questions.
A: Mr. Bacon provides help in the usage of statistical utilities at Statistical Software Support Outreach. Please visit the "Consulting" section of our website for the Outreach hours.
A: No. However, there may be such a service available for a fee basis outside our Center.
A: We recommend that you put together materials that will help us understand your study. A list of research questions and the information about available resources (e.g., subject pool, budget) and timeframe will be important. If data have already been collected, bringing them in a portable form may also be helpful.
A: It depends on the complexity of your study. For a relatively simple study, a client may need only one consultation. For a large-scale study, we will be glad to provide on-going assistance to the client throughout the project period.
A: There are some sources from which books and journal articles can be obtained online. One example is JSTOR and its URL is http://www.jstor.org/.
A: An appointment for consulting can be made by submitting an inquiry to email@example.com.
A: We can provide help on statistical data analysis for, e.g., a course project and assignment at Statistical Software Support Outreach. We will not be able to help you with other general problems.
A: At this time, no. However, in the future, we may extend our mission to offer such a service.
A: Yes. Please note, however, that our goal is to provide necessary and appropriate assistance in the design of the study and data analysis so that your dissertation/project goes smoothly. We will not perform these tasks "for" you.
A: We encourage our clients to follow the common practice and courtesy in this regard.
A: IATS computer sites on MU campus have common statistical packages (e.g., The SAS System, SPSS, MINITAB) installed. For more information, please visit http://iatservices.missouri.edu/computing-sites/.
A: Most statistical packages should perform all basic- to intermediate-level statistical analyses. We, the Center staff, are familiar with The SAS System, SPSS, and S-Plus.
A: Yes. All departments, faculty, staff, and full-time students at MU can purchase a yearly site license. The program can be installed on one personal computer per license and can be used throughout the licensing period. For more information, please visit the IATS Outpost website: http://iatservices.missouri.edu/outpost/sas.html.
A: Yes. However, a site license is available for MU departments, faculty, and staff only. For more information, please visit the IATS Outpost website: http://iatservices.missouri.edu/outpost/spss.html. Students may purchase an SPSS Graduate Pack (manuals not included) at the Computer Spectrum for Windows or the Macintosh for $190.
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A: Log on to bengalstats.missouri.edu (UNIX server) using your pawprint and associated password.